Bank Holiday Free Shipping Offer

The Alton Towers Resort Online Shop is offering free shipping!

Orders placed between 00:00:01 Saturday 26th August and 23:59:59 Monday 28th August will be free of shipping charges. Items will be processed for shipping after the bank holiday weekend via Royal Mail signed for delivery.


Please note - We do not process online shop orders every day so there maybe a 2-3 day wait for your order to be processed. We always send a shipping confirmation email so check your inbox and spam folders. Once processed our delivery partner will aim to deliver in 3-5 *working days, however this can take up to 10 working days and this is beyond our control. We advise you wait till this period has passed before emailing to chase your order. 


*Saturday, Sunday and Bank Holidays are not classed as working days by our delivery partner.