Stock for the Alton Towers Resort Online Shop is sourced from our main shop at the Resort, Towers Trading Company. When the Resort is open stock can change rapidly, especially on popular products, and it maybe that the online stock quantities don't always reflect the available stock at the resort.
If an item is showing out of stock online please check back as items can come and go throughout the day.
Certain items from the Resort we are sadly unable to stock on the online shop due to a variety of reasons.
If you have a specific enquiry please email us at RetailProductEnquiries@alton-towers.com and will be able to advise you further.